projectliner.blogg.se - Dji warranty registration

DJI WARRANTY REGISTRATION SERIAL NUMBER
DJI WARRANTY REGISTRATION REGISTRATION
DJI WARRANTY REGISTRATION PC
DJI WARRANTY REGISTRATION FREE

I read that the drone warranty is based on which country the serial number is tagged to. Ok, I done some more reading in the forum regarding the warranty. PS: I quite like Kick Axx.funny movie, and Mindy is adorable lol. Must the dealer be a listed reseller? I checked dji.com, both sellers are not listed but they said they are authorised resellers. DJI honours warranty claims for Mavic Air bought in Singapore. I checked dji.com, the only repair center in my region is in Malaysia.Ģ. There is no locally DJI appointed repair workshop. The official repair center for Singapore users is only in China. So from what you say, can I clarify two thing -ġ. You can also contact your dealer for assistance, they will help you out according to their own policy. However, depending on part availability, customers can obtain cross-regional repair service at an additional charge.įor Singapore users, the corresponding official repair center locates in China, if customer needs warranty service, the drone will need to be sent back to China, and customer should be responsible for shipping costs when sending product(s) for return, repair or replacement. and get a proof of delivery (just in case)Ħ) For status on repair after DJI has received the product, please follow this link:ħ) DJI and UPS will notify you by mail when the replaced / repaired product is on the way back to you.Please note we do not provide international warranty service at the moment, customers can obtain warranty service only at a designated DJI repair center in the region where he/she purchased the product.

Always notify – or take snapshot of the UPS Track&Trace-nr.

Print and attach the label to the package.

outside the package – otherwise DJI will reject it and send it back.

Add a paper-copy of the confirmation mail into the package.

Pack the defect product into bubble-plastic and use a smallest possible box.In the mail write clearly your pick-up address and (only if different) your shipping return address. Add “Shipping-Label for (your) CAS-nr.” into the subject line of the mail.

DJI WARRANTY REGISTRATION FREE

(****)Ĥ) If there is no link to a free shipping label and DJI did not notify you with a reason.įorward your confirmation mail to and ask for a free shipping label from DJI. In most accepted DOA and Warranty cases DJI will send you a link to a free UPS shipping label. This DJI confirmation mail is containing a CAS-nr, a return address and further instructions for shipping.

DJI WARRANTY REGISTRATION REGISTRATION

Choose ‘Replacement’ if it is a DOA – choose ‘Repair’ in Warranty or Out-of-Warranty cases.ģ) Filling out and finishing the online registration successfully will create a mail confirmation to your mail. Follow the instructions and the process of the registration.If your product is not in this list, choose by model or SN. For your conveniency, you can choose from the list of your products which already are activated by you and bound to your DJI account. Now you land on the site where you can choose your product.In a new pop-up-window choose Service Area 2- Europe and Your Country – click SUBMIT.On the ‘Online Repair Request’ site, click the blue button SUBMIT A REPAIR REQUEST.Log into your DJI account with your username/mail-address and password, you land.Go to > Support > Repair Services > Online Repair Request.If it is a drone, sync the fly-log-data in the App (**)Ģ) Register your defect product online.If the product is activated: your DJI account login (username or mail-address + password).Put a JPG or PDF-copy of your proof of purchase in a folder on your PC, ready for uploading.valid for DOA within 14 days, Warranty within 2 years, Batteries within 1 year) Product-SN of all involved components.Please follow the step-by-step guidelines below.ġ) Prepare the product registration at DJI with:

DJI WARRANTY REGISTRATION PC

You can do the online registering from your home PC or together with (some help from) your dealer. All you need is a PC with internet, a printer for the label and ca 10-15 minutes of your time.

DJI will provide you with a free shipping label and you can get your replaced or repaired product directly back to your home address after a few days. After reading this page it only takes a few minutes to register your product and get it ready for shipment to DJI. We can offer you an easy and the quickest way of solving the problem with your DJI product. There is no need to deliver your product to your dealer. We are sorry to hear about your defect product and are here to help.